OntarioRecruiter Since 2001
the smart solution for Ontario jobs

Major Incident Coordinator

Company: VirtualVocations
Location: Fontana
Posted on: October 19, 2024

Job Description:

A company is looking for a Major Incident Coordinator responsible for managing major incidents and coordinating resolution efforts across multiple teams.



Key Responsibilities

Manage the end-to-end lifecycle of major incidents and participate in Technical Command Center War Rooms
Compose and deliver incident communications within defined SLAs, and lead tactical bridge calls for triage and restoration activities
Document major incidents and participate in post-incident reviews to support root cause analysis and process improvements


Required Qualifications

Self-motivated with a proactive approach to challenges and growth opportunities
Experience coordinating and driving major incident restoration activities for at least 3 years
Experience in problem identification and root cause analysis for at least 3 years
Ability to work rotating shifts and support on-call responsibilities
ITIL Certification (Foundations ITILv3, ITIL4, and/or Intermediate Service Operations) is a plus

Keywords: VirtualVocations, Ontario , Major Incident Coordinator, Other , Fontana, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Forgot password?

Get the latest California jobs by following @recnetCA on Twitter!

Ontario RSS job feeds