Technical Customer Success Manager
Company: VirtualVocations
Location: Moreno Valley
Posted on: October 30, 2024
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Job Description:
A company is looking for a Technical Customer Success Manager to
support their enterprise clients.
Key Responsibilities
Act as the primary point of contact for clients, optimizing and
expanding the value delivered through the platform
Manage the client partnership experience from onboarding to ongoing
support, including strategy sessions and training
Serve as the voice of the customer within the organization,
collaborating with internal teams to address client needs and
feedback
Required Qualifications
A minimum of 5 years in a technical customer-facing role (e.g.,
Technical CSM, Technical Account Management)
Technical exposure to SDKs and APIs
A 4-year undergraduate degree
Extensive experience providing data-driven solutions to enterprise
customers
Proven track record in a consulting role within a customer-facing
environment
Keywords: VirtualVocations, Ontario , Technical Customer Success Manager, IT / Software / Systems , Moreno Valley, California
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